Listing Marketing

The Six-Image Sequence for a Broker Email

Email is a compressed viewing. Six frames in the right order explain the apartment; twenty in delivery order explain nothing.

By CoBroker MailEvergreen guide5 min read
The first image decides whether the email survives. The next three have to build a mental floor plan, because an agent who cannot picture the layout will not forward the listing to a client — and in a New York apartment the layout is the product.

Put it to work

  1. Pick six frames and defend the order out loud before sending.
  2. Put the floor plan in the email body.
  3. Check every crop at phone width.
  4. Delete any image a buyer would call misleading in person.

What to watch

Frame one is the strongest truthful image, which is often the view, the terrace or the light rather than the living room. If the best thing about the apartment is the ceiling height, shoot the frame that shows it.

Frames two through four establish layout: the main room from the entry, the kitchen in relation to it, and the primary bedroom. Three near-identical angles of the living room before anyone understands the floor plan wastes the whole sequence.

Include the floor plan as an image, not only as a link. It is one of the most-requested items in broker replies, and putting it in the email removes a round trip.

Detail shots go last, and only after the major rooms and the defining amenity are established. A photo of the faucet before the second bedroom is a misallocation.

Remove any frame that creates a spatial expectation the apartment cannot meet. An agent who feels misled at the showing does not bring the next client, and that costs more than the listing.

From field note to send

See what the listing email actually looks like

Compare the four single-listing designs before deciding whether a $99 send fits this property.